6 Faktoren, die einen SAM-Guru ausmachen

Software-Asset-Management ist selbst im besten Fall ein ziemlich anspruchsvoller Job. Um aber alle Klippen sicher zu umschiffen, die es in diesem Bereich gibt, braucht es schon einen echten SAM-Guru, der die sechs SAM-Kerndisziplinen beherrscht. Fehlt nur eine davon in Ihrer SAM-Strategie, werden Sie vermutlich Probleme mit der Lizenzabdeckung oder der Compliance bekommen oder Sie zahlen zu viele Lizenzgebühren. 

Hier die kritischen sechs Punkte und ihre Bedeutung für Ihren Erfolg:

By Tomás O'Leary | Blog | Comments Off on 6 Faktoren, die einen SAM-Guru ausmachen
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Topics: origina global industry, sam guru

In the era of Big Data, everything matters – including IBM legacy support

Senior executives may regard legacy systems as a necessary (and costly) evil for archiving purposes. But the reality is that in the era of Big Data, these older data stores, systems of record and applications are a valuable source of insight and, indeed, are often the cog in the wheel for many of the newer applications. As these systems remain active service, they will need a reasonable level of support to protect them – and IBM is no longer the company to be providing it. When business agility, data transformation and quality of customer service rely on speed, you need a support partner who can respond quickly.

By Tomás O'Leary | Blog | Comments Off on In the era of Big Data, everything matters – including IBM legacy support
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Topics: IBM, IBM legacy support, IBM legacy systems, third party providers, ibm legacy

Is a lack of experience why IBM software support ‘experts’ can’t resolve your queries?

Anecdotal evidence suggests that IBM customers are waiting longer than ever to receive solutions to their software support technical issues - by which time most have been forced to create their own workarounds. Without a proper solution to these issues, operational efficiency is decreased – and the risk of a security breach or failure greatly increased.

By Tomás O'Leary | Blog | Comments Off on Is a lack of experience why IBM software support ‘experts’ can’t resolve your queries?
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Topics: IBM, software customers, third party providers

Why Can’t IBM Deliver the Service Software Customers Expect?

When customers first contact Origina, most are concerned they are not getting value for money spent on official IBM support contracts. Worse still, many encounter problems getting the support they need for their systems; some report spending months chasing technical support for status updates and solutions to logged issues.

By Tomás O'Leary | Blog | Comments Off on Why Can’t IBM Deliver the Service Software Customers Expect?
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Topics: IBM, software customers, third party providers

The 6 Best Practice Pillars of a SAM Guru

Software asset management is a difficult job at the best of times, and it can be thankless for SAMs who lack the necessary support from management. To be a true SAM guru employing best practices, you must master six conceptual pillars. If any of these pillars are missing from your SAM strategy, you will likely experience problems with license coverage and compliance, or software licensing overspend.

By Tomás O'Leary | Blog | Comments Off on The 6 Best Practice Pillars of a SAM Guru
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Topics: origina global industry, sam guru

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